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FAQ
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Frequently asked questions are divided into four general areas. You can either scan all of the questions on this page or click the appropriate topic for your needs. If you want to know the answer to the question, just click it! If you have additional questions, our Customer Service Department can offer you more detailed information. The four areas are:

UNDERSTANDING THE INTERNET - Many of our visitors can use a refresher course on the Internet and its terminology.
BEFORE THE PURCHASE - Common questions visitors have before obtaining a Web Address (i.e. domain name) from DomainNameSanity.com, including, what payment methods do you accept?
AFTER THE PURCHASE - Understanding the components of the service DomainNameSanity.com provides and how to use them.

UNDERSTANDING THE INTERNET  
What is a "domain name" or "Web Address"?
What is the difference between YourDomain.com and www.YourDomain.com?
Can I get a domain name in ".com", ".net" ".org", .info, .biz or .us?
Who owns a domain name?
For how long is a domain name owned?
How much control do domain name owners have over their domain name?
Will my name and contact information be publicly available?
I thought I had to register a domain name with Network Solutions, Inc.?
If I already have a domain name, can I use your services?
What if I have a question/problem that is not covered in the FAQ?
BEFORE THE PURCHASE.  
Do you offer a guarantee with your services?
What payment methods do you accept?
Can I get a domain name for someone as a gift or for a business, club or corporation?
How much do you charge and are there additional charges later?
How long does it take until the domain name can be used?
How do I build my web site and are there any restrictions or limitations?
How can I sell products from my web site?
How will e-mails sent to my new domain name reach me?
If I already have a domain name, can I use your services?
Will there be banner advertisements on my Web pages?
Will there be banner advertisements associated with my POP3 e-mail?
What is a flash website?
What if I misspell the domain name or change my mind?
I built my website with FrontPage®. Can I use your services?
What are the terms and conditions to register a domain name and set up a web site?
What is your refund policy?
Who are you?
Is my certificate valid?
What if I have a question/problem that is not covered in the FAQ?
AFTER THE PURCHASE.  
I purchased the domain name. Now what?
How do I restore my web site or a page of my web site if I have lost it or my hosting expired?
How do I verify/update my account information and password?
What if I misspell the domain name or change my mind?
How do I obtain a POP3 account?
How do I set up my POP3 account?
How do I work with the Flash Template Collection?
Is my certificate valid or can I add more money to it?
What if I have a question/problem that is not covered in the FAQ?
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Feel free to contact our Customer Service Department.
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